Cancellation or alteration/reduction of any booking must be made with at least seven days notice prior to commencement of the booking. Failure to do so will incur the full cost of the original booking.
Please note that due to banking restrictions we can no longer accept cheques for under £50.
Whilst every care is taken to ensure the safety and well being of your animal, the cattery accepts no liability for any illness, injury or death that may occur whilst residing with us.
By Booking/leaving your cat with us clients agree with the above, they also agree that should their cat/cats need medical attention that they will be liable for all costs involved. They also give written permission for both ourselves and our vets to access any and all medical records. Our preferred vets are Tweed House Vets, Harper Lane, Yeadon LS19 7RP
Clients give permission for two or more cats from the same household to share one pen, however the cattery reserves the right to separate cats should it be deemed necessary, addition cost at the clients expence.
Although clients may provide toys, the cattery reserves the right to use its own in preference.
Future bookings may be refused where animals are repeatedly brought in needing flea/worm treatments
The management reserves the right to refuse or cancel any booking at any time without prior notice.